Serving the Residents and Workers of Monterey County, CA Since 1949
Contact Us (831) 393-3480 info@centcoastfcu.com
Frequently Asked Questions
 
How do I sign up for Online Banking?
How can I get a username?
What if I can't remember my password?
Steps on how to change your password
If I have more than one account will I have more than one username?
Can the credit union reset a member's username?
What is Central Coast FCU ABA Routing Number?
How can I view a copy of my cleared checks?
What is the correct account number format for direct deposit?
How do I order checks?
How do I signup for Online Banking?
There are three ways to signup for Online Banking.

1.) You may come into one of our branches and ask a teller that you want to sign-up for online access.

2.) You can give us a call at 1800-562-0312

3.) Print this form and mail it to:

    Central Coast FCU                                Fax to (831)899-2572
     4242 Gigling Road                 or
    Seaside, CA 93955

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How can I get a username?
To create a username, simply click on the link "No Username? Click Here" at the login page. Please provide the required information and creat a username to be used for logging in. Your username should be unique within the credit union otherwise you will be prompted to choose a different one.
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What if I can't remember my password?
Central Coast Federal Credit Union Online Banking has a online feature where you may reset and change your password at anytime. For password reset, you would need to choose to signup for this service in order to reset your password at your own pace. We recommend our members to choose this option to prevent any delay in accessing your account online. If you already have chosen not to participate to this service and currently have your password, you may change your preference by clicking on "Change Logon Profile" and answer "Yes, I want to use the online password reset". Simply choose and answer a question from the drop down list then provide an email address where your temporary password will be e-mailed.
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Steps on how to change your password

Password Change Instruction

1. Click on "Change Password" on the left Menu
2. Enter your new access code (password)
3. Verify your new access code (password)
4. Click "Continue" to process your request
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If I have more than one account will I have more than one username?
Members will be required to register one unique username for each account.
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Can the credit union reset a member's username?
If a member forgets his or her username, any credit union representative can provide this information after verifying the member's identity.
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What is Central Coast FCU ABA Routing Number?
Central Coast FCU ABA Routing Number is 321172374.
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How can I view a copy of my cleared checks?
Online Banking lets you access this feature for free. From the Account Summary page, go to your checking account transaction history or recent check clearing and you will then see the check numbers that cleared your account. Simply click on the check number to view the image of your check.
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What is the correct account number format for direct deposit?

Different Options for sample account number 000012345

Savings Account: 1234500 or 00001234500
Checking/Draft: 1234580 or 00001234580 or 73800001234580 (as shown on checks)
Money Market: 1234503 or 00001234503 or 73800001234503 (as shown on checks)
Loans: direct deposit is not applicable on Loans
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How do I order checks?

Several Ways to order/reorder checks:

1. For first time orders please send us a written request or come to one of our offices.
2. To reorder online with Harland Clark webiste click Reorder Now
3. Send us a note on your Online Banking Message Board regarding your check reorder request. or
4. You may also send us a letter of reorder via fax, mail or scanned letter thru e-mail.
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